Full, detailed and easy to use documents and templates starting from the footprint design to the implementation of your CRM application supported by Implementation case studies.
This module provides you with:
1- Footprint & Project Approach ( MS PowerPoint Presentation)
- i. Covers the following business functions Marketing, Sales, Service, Call Center Management and After Sales Services
2- Service Catalog Template ( MS Word Documents)
3- Service Template ( MS Word Documents)
4- Project Management Plan Template ( MS Word Documents)
5- Vendor RFP Presentation Agenda ( MS Word Documents)
6- RFP Questionnaire for Implementing the CRM system ( MS Word Documents)
7- Interface Functional Specification Template ( MS Word Documents)
8- Configuration Management Plan Template ( MS Word Documents)
9- User Acceptance Test ( MS Word Documents)
10- Implementation Proposal Presentation-Case 1
11- Implementation Proposal Presentation-Case 2
12- Implementation Proposal Presentation-Case 3
13- CRM Steering Committee Update
Step To CRM Kit Full Contents:
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